Two-Factor Authentication

Two-Factor Authentication

IMPORTANCE OF ENABLING TWO-FACTOR AUTHENTICATION (2FA)

Two-factor authentication, also known as 2FA, is a process which requires two steps to verify a user. Rather than just asking for a single piece of information – such as a password — two factor authentication goes a step further to enhance the level of security within the system.


HOW TO ENABLE 2FA

 Follow the steps below which will help guide you on how to enable and set up 2FA on your account.

 Log into your account

Click Visit Two-Factor Authentication Settings or view your account by clicking on My Account.

 

Scroll down to the 2FA section, and click Enable

Using your preferred authentication application like Google Authenticator, Microsoft Authenticator or Apple Password application

 

·        Scan the generated QR code

·        Enter the code displayed on your authentication app

·        Click the Confirm button to enable 2FA on your account


After clicking Confirm, you will be shown your recovery codes. Securely store these codes, as these codes are used to recover your account if your 2FA device is lost.



Login to your account by going to https://console.storvault.co.za  



·        Open your preferred authentication app

·        Input the 6-digit code displayed on the authentication app into the input fields displayed during login

·        Click Authenticate to log into your account

After clicking Authenticate, you will be logged into your account


ACCOUNT RECOVERY 

If you are unable to access your 2FA authentication code due to your device being lost or unavailable, follow the steps below to recover your account using your account recovery codes.

 Login to your account by going to https://console.storvault.co.za


·        Click Use a recovery code

·        Input one of your saved recovery codes

·        Click Authenticate

After clicking Authenticate, you will be logged into your account where you will be able to disable 2FA on your account by going to My Account and clicking Disable in the 2FA section.


To re-enable 2FA on your account, follow the steps above on HOW TO ENABLE 2FA